Refund and Cancellation policy
At DigiDost (Business legal name: Gopal Stoodiyo by Yerra Gopal), we provide digital products, webinars, and pre-recorded videos for educational purposes. Since these are digital goods and services, we follow a strict no-refund policy except in specific cases mentioned below.
1. Refund Policy
Refunds are only applicable if you face a major technical issue that prevents you from accessing the purchased digital product or service.
To be eligible, you must report the issue to us within 48 hours of purchase by contacting our support team.
Once the issue is verified and approved, we will process your refund within 7 working days.
Refunds will be credited to the original payment method used at the time of purchase.
2. Non-Refundable Cases
We do not provide refunds in the following cases:
If you change your mind after purchase.
If you purchased the wrong course/product by mistake.
If you completed or partially consumed the digital content.
If your device, internet connection, or system is not compatible with our platform.
3. Cancellation Policy
Since our products are digital and instantly accessible, cancellations are not allowed once the payment is successfully processed.
For webinars, once you have registered and paid, cancellation is not possible.
4. Support
If you face any technical issues, please contact us immediately so our support team can assist you.
Name of the Office: DigiDost
Business Legal Name: Gopal Stoodiyo by Yerra Gopal
Address: J Sasanam Main Street, Sompeta, Andhra Pradesh, 532284, India
Phone: +91 8309188488
Working Hours: Monday – Friday (9:00 AM – 6:00 PM)